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The sales person is knowledgeable and friendly, thorough in his presentation but sketchy on financing information. The financing options bring the cost of the unit to almost $10K (with interest charges over years). The company finance person is rude and unhelpful; the company that buys the contracts is equally so. The service representative doesn't make appointments (it took 3 months for the follow-up after installation because he would call only if "in the area"). The bonuses they offer of free cleaning products means you mix them from concentrate and are of fair quality. The scents they offer smell like the car deodorizers. The bonuses of free groceries is yet another scam where you can only buy limited quantities and are charged service fees practically equaling the retail costs. I would have entered no stars, but the system would not accept that rating.
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