I have ordered beads from Crystal Findings Inc many times and have always been pleased with their service. When I order over the phone, I am treated very courteously and professionally. I frequently go to their website and I find it easy to navigate and to place online orders. I recommend them as a very easy company to do business with. The shipments always arrive quickly, and they make delivery easy. The quality of the products I have purchased from them is phenomenal. I plan to keep using them.