The man I talked to from Northeast Iowa Mechanical was able to diagnose a problem I had without even looking at the stove, just by knowing the symptoms I told him over the phone. He told me what he thought it was. My neighbor went to pick up the part and installed it for me. It was the piece that runs airflow for the stove and cost a little more than $20. Northeast Iowa Mechanical installed the stove brand new in 2013. I think their prices are fairly normal compared to others. They have great customer service. They'll take care of you and won't leave you sitting on the curb.