Club Champion understands the value of a positive customer experience. My son and I arrived at the store a little over a hour ahead of closing, but the doors were locked. All I wanted to do was get a special grip on my putter. I called the number on the door, not realizing it was the Corp. office. The rep asked if we could stay 15 minutes that an associate was on his way.

I cannot say enough good things about Eric Miller, who came in on his day off and was willing to go through the SAM System to make sure not only that I had the right putter, but confirm the grip I wanted to purchase was the right one. He also took the SAM recommendations and made the adjustments to my putter.

Eric was knowledgeable, kind, patient and made the entire process one that I would recommend to everyone.