Business Description:
Domestic, Asian, and European auto repair, AAA Approved Auto Repair, ASE, ASA, Award Winner of the Better Business Bureau's Torch Award for marketplace ethics
Categories
auto repair & service
plumbing, heating, and cooling
Jerry's Auto Repair
1260 S Grand Ave, Pullman, WA 99163, USA
(509) 334-7215

Service

Total Experience

Will Recommend

Victor S.

Pullman, WA

Jerry's Auto Repair

Overall bad experience, overpriced

I needed fix on my car which was estimated to $290 in one store and $250 in another one in the area. I decided to go to Jerry’s since all the reviews are so great. Especially the one quoting reasonable prices. I was supposed to drop off my car at 7:30 am! No problem with that Just thought that they will start on that car right away, not at all! I had to wait for the car one more day. Total price was $450 which was almost twice as much as one of the other stores. I agree that it was my fault to not ask the price prior the service but I never expected that since this service place is so “reasonably priced” as reviews said. Definitely will not go there again. I learned.

comments

Not sure this review makes sense. Victor brought his car to our shop after checking with other shops. We clearly explained the cost in advance with a written service order -which he agreed with and signed. If there was a problem with the price why agree to the work and also why not say a word about it when picking the vehicle up?

Go Cougs!

Jerry

Jerry's Auto Repair commented on 11/30/2018