Jerry's Auto Repair

Business Description:

Domestic, Asian, and European auto repair, AAA Approved Auto Repair, ASE, ASA, Award Winner of the Better Business Bureau's Torch Award for marketplace ethics


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Kyle's Review


Total Experience

Will Recommend

Pullman, WA

Jerry's Auto Repair

Everything Worked Out Fine!

I would have given Jerry's Auto Repair a five-star but the service that they gave me was not what I asked them for. I took my truck in to have them check my air conditioner pump and they ended up doing a full service for my AC., which is not what I asked for. They did do a good job with the services that they provided and in the end it all worked out very well, but I would be hesitant to hire them for any major work because it is a little pricey. They are very nice and even provided a ride for me to school while my truck was being looked at so I cannot complain entirely about the service. Four-stars for this visit!


Hi Kyle, It looks like we should have done a better job explaining our recommended approach. In almost all cases we have to service the A/C system in order to test the A/C compressor ("pump"). We will do a better job communicating with you next time. Thank you Kyle! -Jerry

Jerry's Auto Repair commented on 09/28/2018