Jerry's Auto Repair

Business Description:

Domestic, Asian, and European auto repair, AAA Approved Auto Repair, ASE, ASA, Award Winner of the Better Business Bureau's Torch Award for marketplace ethics


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Thomas' Review


Total Experience

Will Recommend

Pullman, WA

Jerry's Auto Repair

Awful Experience, Rip-Off Prices

I recently went to Jerry's Auto Repair to have some work done on my vehicle and was very dissatisfied with the work that they provided. The people there diagnosed the problem wrong and then fixed the wrong part when I told them I was on a budget. When I went back to them because the problem had not been fixed, they tried to charge me $800 for the diagnosis and would be more for the next repair. I told them I wouldn't pay because they were ripping me off and went to another repair place to have the work done. All in all, I am very unsatisfied with the work from Jerry's Auto Repair and would never recommend their services to anyone.


Just to be clear, Thomas is complaining about our prices when he wasn't being charged for anything. His service was absolutely free -on the house -no charge!!! And also to be clear, our standard diagnostic fee was $80 (not $800 like Thomas said...maybe a typo??) But again, he paid absolutely nothing to us. -Jerry

Jerry's Auto Repair commented on 09/28/2018