Jerry's Auto Repair

Business Description:

Domestic, Asian, and European auto repair, AAA Approved Auto Repair, ASE, ASA, Award Winner of the Better Business Bureau's Torch Award for marketplace ethics

Categories

automotive
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Helen's Review

Service

Total Experience

Will Recommend

Pullman, WA

Jerry's Auto Repair

all customers should rate, not just happy ones

My last visit to Jerrys was not a pleasant one. I was given a quote and when I got my bill it included the analysis of what was wrong with my car. Every other visit I was sent an email to rate the experience but because I was unhappy or for some other reason I was not given the opportunity to rate that visit. Five star ratings are earned not manipulated.

comments

Tried to dispute the bill with us after having previously authorized. Printed out documents showing her authorizations that were given in writing (when dropping off her car) and when additional work was authorized by her by phone. All to no avail.
-Jerry
Owner/Manager

Jerry's Auto Repair commented on 11/09/2017