Business Description:
Domestic, Asian, and European auto repair, AAA Approved Auto Repair, ASE, ASA, Award Winner of the Better Business Bureau's Torch Award for marketplace ethics
Categories
auto repair & service
plumbing, heating, and cooling
Jerry's Auto Repair
1260 S Grand Ave, Pullman, WA 99163, USA
(509) 334-7215

Service

Total Experience

Will Recommend

Andrew R.

Pullman, WA

Jerry's Auto Repair

Professional and Efficient, But Suggested an Unnecessary Thing

I took my car in for a regular servicing and checkup visit to Jerry's Auto Repair. I appreciated the shuttle service they provide to customers. Overall, I found them to be professional and efficient. The technician I worked with, however, did suggest a brake fluid change out which wasn't really necessary as it had only been done a year ago. When I brought it up with him he agreed. I don't know why they suggested it, but it did lessen my confidence in them a little bit.

comments

Sorry for the mistake Andrew. I think the brake fluid recommendation was based on the 90K vehicle mileage. Since this was the first time we serviced the vehicle we did not have access to your previous vehicle maintenance history. Thank you for your comments and for trusting your car to our staff! -Jerry, Owner/Manager

Jerry's Auto Repair commented on 06/19/2017