Jerry's Auto Repair

Business Description:

Domestic, Asian, and European auto repair, AAA Approved Auto Repair, ASE, ASA, Award Winner of the Better Business Bureau's Torch Award for marketplace ethics

Categories

automotive
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Reviews

4 Stars

Pullman, WA

4

Jerry is very helpful an is always willing and is a good listener.

Jerry runs a good shop and doesn't try you over sale on services. Read More

2 Stars

Pullman, WA

2

Overall bad experience, overpriced

I needed fix on my car which was estimated to $290 in one store and $250 in another one in the area. I decided to go to Jerry’s since all the reviews are so great. Especially the one quoting reasonable prices. I was supposed to drop off my car at 7:30 am! No problem... Read More

4 Stars

Pullman, WA

4

Overall, it was a good experience.

I took my 1995 Camry to Jerry's Auto Repair for a few repairs and they did some good stuff to the car and fixed some issues. However, I also expressed some concerns about things I was worried about and they didn't really address those smaller issues. Overall, I... Read More

4 Stars

Pullman, WA

4

Positive experience to have someone who could explain the repair to me.

Jerry's Auto Repair replaced the radiator in my Jeep and it was overall a positive experience. Fortunately, the repair was covered under the warranty so I didn't have to pay for it. It did take some time to get the car in because the shop was busy. However, they... Read More

5 Stars

Palous, WA

5

Honest! Courteous! Did Exactly As I Asked!

I purchased a used Audi Quattro and brought it to Jerry's Auto Repair to go through it and make sure there was nothing major that had to be repaired. They checked the fluids, front end, and transmission. They let me know what they thought about necessary repairs and... Read More

5 Stars

Pullman, WA

5

Very kind and quick!

Best service as usual! Read More

3 Stars

Moscow, ID

3

We Took Our Business Elsewhere

We had a disappointing experience with Jerry's Auto Repair. The guy at the counter wasn't very nice to us to begin with. He was surly. Then they misdiagnosed something and when we caught them in their misdiagnosis they kind of backtracked. They quoted us an insane... Read More

4 Stars

Pullman, WA

4

Everything Worked Out Fine!

I would have given Jerry's Auto Repair a five-star but the service that they gave me was not what I asked them for. I took my truck in to have them check my air conditioner pump and they ended up doing a full service for my AC., which is not what I asked for. They... Read More

5 Stars

Pullman, WA

5

Great Customer Service.

We decided to use Jerry's Auto Repair recently when our main auto shop was experiencing some heavy business. They provided us with quality service throughout the whole process and really expedited the work for us. Nothing particularly bad happened. They were very... Read More

4 Stars

Pullman, WA

4

Good Experience

I had a good experience with Jerry's Auto Repair. I took my car in and they took several days to work on it. The employees were professional, courteous, and pleasant to work with. I would have liked the job to have been completed in a shorter amount of time, but... Read More

5 Stars

Pullman, WA

5

Jerry Really Takes Care of You

I love working with Jerry from Jerry's Auto Repair, he's great. They recently helped me through getting some new spark plugs put in my car. The people who had worked on my car before put the wrong ones in. They worked with me to organize everything with my insurance... Read More

5 Stars

Pullman, WA

5

Great Service.

It was my first time working with Jerry's Auto Repair in the past but they did such a great job that I have already set up another appointment with them for another repair. My first visit was due to a very noticeable vibration in the drive shaft of my Cadillac. When... Read More

1 Stars

Pullman, WA

1

Awful Experience, Rip-Off Prices

I recently went to Jerry's Auto Repair to have some work done on my vehicle and was very dissatisfied with the work that they provided. The people there diagnosed the problem wrong and then fixed the wrong part when I told them I was on a budget. When I went back to... Read More

5 Stars

Pullman, WA

5

Great Service.

Very impressed with the high level of customer service I received from Jerry's Auto Repair. When I was having some issues with my Audi I was recommended to Jerry's by a good friend of mine and after taking a look at all the positive feedback they have received on... Read More

5 Stars

Pullman, WA

5

Great Service Overall

I had a pretty good experience with Jerry's Auto Repair. We have been using them on and off for a few years and I think that the staff does a great job in being professional and working hard. Most recently, they did a general check up and tune-up for a pick up... Read More