Amazing, as usual.
This is the second time I've visited Jerry with my vehicle. The first time I had some weird vibrations so they ran a diagnostic. Turns out I was just missing some wheel weights, so they took half-off my diagnostic! The second time, recently, I got an oil change. I... Read More
Great Fast Service
My car battery eroded and I tried everything to get it fixed. I am a AAA member and had them come out to my car, only to tell me it would be 3-4 weeks to get the battery in. That was not going to work for me. I then went to O'Reillys who had the battery, but could... Read More
Jerry does a great job.
Jerry is very accommodating and straight forward and as a senior citizen I appreciate that. Read More
Very helpful and professional people!
I took my vehicle to Jerry's Auto Repair for an oil change. They were very nice, helpful people and they did a good job for me! They had everything done in a timely fashion too. I would highly recommend them to everyone! They are very professional people! Read More
Awesome People Giving Great Service
A couple of years ago, when I first came to Pullman, my car broke down. My boss told me to take it down to Jerry, where I got fantastic service at a great price. Since then, any time I've needed repairs on my car, I take it to Jerry, who always treats me with... Read More
Five-Stars! Great Communication!
Jerry's Auto Repair truly deserves a perfect rating. They were able to repair my car quickly, even quicker than I had anticipated. Their communication was great. They repaired an issue with my brakes and fixed something in the dash for me as well. I would use them... Read More
Great, reliable, friendly service!
Jerry and his team always do the right thing for the customer. I've been going to Jerry's for years, and am always impressed by their ethical approach and transparency throughout the entire process. Read More
Friendly and good service
Friendly and good service. The shuttle is a fantastic idea. Read More
fantastic service
explained issue and if any smells or what come back in Read More
Very trustworthy people!
Jerry's Auto Repair is a very trustworthy auto repair shop and I know that they will take good care of my vehicle. And, I know that they will be honest with me. They are friendly and professional, and if I do not understand what the problem is, they are great about... Read More
It is a pleasure doing business with them!
I have used Jerry's Auto Repair on multiple occasions for multiple vehicles and they do a great job! Jerry, the owner, is very knowledgeable and the company's customer service is great! I really do like the people there and it is always a pleasure doing business... Read More
I recommend them!
I took my Audi to Jerry's Auto Repair and they did a good job with it. Everything turned out fine. Read More
Awesome people and a great repair shop!
I have known Jerry, the owner of Jerry's Auto Repair, for years. I used to take my vehicles to him back when he worked out of the service station in downtown Pullman. I have moved away but when I came back to town recently to visit my parents, I took my Mercedes to... Read More
Professional. Informative. Great customer service!
Jerry’s has been working on our Mini Cooper for the past 2 years. I’m always satisfied with the work done and how fairly I’m treated there. We are lucky to have a foreign car service provider in the Palouse that does good work at a reasonable cost. Chris Riley... Read More
Best experience I have ever had with an auto shop
A couple weeks after getting my car back from Jerry's for an issue with my car battery/battery connection preventing my car from starting, my car again would not start. I was parked somewhere that I would have been towed if I didn't get my car out of there. I called... Read More
Quick Service; Very Friendly Employees; Very Thorough Experience
Everyone at Jerry's Auto Repair was very friendly, thorough, and they responded quickly to my requests. This was my first time taking in my 2017 Hyundai Tucson, and it was a good experience. They attended to everything I needed and more. They looked into things I... Read More
Great Job!
My son goes to school in Washington, and I went online to find a car shop in the area so he could get the transmission fluid in his car changed. I researched repair shops on the internet, and I read reviews and called up a few places, and went with Jerry's Auto... Read More
Very nice, helpful people and they did not overcharge me!
My husband has been using Jerry's Auto Repair for a while and when my car would not start, I had them tow my vehicle there. The woman who answered the phone was very nice and very efficient. She helped me navigate the towing process and I really appreciated that.... Read More
Very responsive to my needs!
My clutch went out on my car and the towing company recommended taking it to Jerry's Auto Repair. I was very impressed with how quickly they got me in and how quickly they got the work done. They did the work in one day and got my vehicle back to me. They were very... Read More
Excellent vehicle care
Jerry's always solves the problems with efficiency and reliability. Thanks, Jerry and crew. Read More
