- 16018 University Oak Suite 101
- San Antonio, TX 78249 | View Map
- (210) 699-0022
- Champion AC is a full service air conditioning and heating company located in San Antonio, TX. We offer AC repair, AC replacement and annual maintenance plans.
- heating & air conditioning
- Request an appointment
Tech gave outstanding customer service!
1st time customer.
Jamie serviced our unit and sealed a plenum. Later that afternoon, the compressor stopped running entirely. Inside temp now at 85f and rising at 4pm.
I figured it was a minor/simple fix, so I called the office. Receptionist said the best she could do was send someone between 10am-2pm the next day! I remained calm and polite thinking this was not good customer service. I asked to speak to the tech, Jamie, hoping he could direct me to the simple solution.
Jamie called and later stopped by our house after his last call at 7:30pm - he found and corrected the minor problem very quickly. We started feeling cooler again!
Jamie exhibited awesome customer service like one would do as if he owned the company! He deserves huge kudos and if it were up to me, I'd give him some kind of spot bonus or meal with his wife.
Jamie - you are the best!!