This is the first time I had to have my AC changed out in my home. I could have went with a cheaper solution, but I was absolutely impressed with how professional and thorough the Champion AC team was so I decided to go with them. Jaime was very professional and detailed when he came out and provided me the estimate. When the installation team (Justin and Joseph... Outstanding guys!!!) came out they were also very thorough and always let me know what they were doing and why they did it. My wife and I are SOOOOO happy with our decision to use them and even happier with the end product.