Will not use again
A/C was making noise so i called Champion because they had great reviews and was expecting stellar service. Submitted a request via their website, didn't receive a response (in retrospect i should have just stopped here and moved on, but i didn't). I called a couple days later and there was no record of my online request. So i scheduled a service, the tech came out and performed the service quickly, which fixed the noise, charging $49. When i originally scheduled the call i asked for an a/c turn up service, and expected a service of the a/c system and repair of the noise, which didn't happen. I emailed them back and they said that only the repair was done and i had to pay another $99 for a service. When i called to try to schedule this service, i was told i had to buy a heating and a/c service that was $198 in order to have the invoice reflect that the a/c was in good working order. What a rip off. Twice the price i was told the day before. Ridiculous that i should pay $247 for something that should have been $99 and done on the first visit. Needless to say, they are not performing the $198 service or any further service. I'll get someone to come out and perform the service I asked for in the first place.
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