I called Champion AC because my AC unit had been dripping large amounts of water periodically. The service technician showed up on the day that was convenient for me. After I received bad news that about my system I decided without any coercion that it would be best to replace the entire system (thie current system was old and have given me many problems beforehand). An appointment for the very next day was made to have the new system put in. Justin C. and Jacob O. showed up bright and early with warm smiles on their faces ready to get to work. They explained the process prior to starting and did not delay getting to work. As soon as they were done they cleaned up any mess that was made and personally showed and explained the new system fully. I was surprised how efficient they were as they finished installing everything in less time then what was expected. They did a great job and I am proud of the work they did. The entire process,from making the first appointment to the point that I said thank you and goodbye to Justin and Jacob, I received excellent service! Overall I would recommend Champion AC on any kind of AC or heater service.