Business Description:
Champion AC is a full service air conditioning and heating company located in San Antonio, TX. We offer AC repair, AC replacement and annual maintenance plans.
Categories
heating & air conditioning
Champion AC
16018 University Oak #101, San Antonio, TX 78249, USA
(210) 888-9506

Service

Will Recommend

Communication

Mel M.

San Antonio, TX

Champion AC

Candid and Honest Diagnosis

First, the courtesy call advising that the Technician was prepared to head my way was a nice touch and a follow up call from the Technician himself (Darren) was an unexpected touch.
I appreciated the very candid, honest feedback regarding my HVAC system. My unit is approximately 12 years old with very few issues but it seemed to be working harder than it should. Darren had diagnosed the unit and was very fair with his assessment. I assumed the outcome would be to purchase a new unit, which I was prepared to do in due time, however, he recommended a few key updates at a fraction of the cost of a brand new unit. I was relieved.
My impression of Darren is that he takes pride in his work and gains the trust of the clients with thorough and very clear explanations. He didn't pitch new products at all, he didn't moonlight as a salesman which was very welcoming. At the end of his tune up and diagnosis, he simply stated in layman's terms what would make my unit last longer. I couldn't be more thankful for the care he put forth, his kindness, honesty and dedication to his craft. Thank you for your efforts.
Mel