Business Description:

Champion AC is a full service air conditioning and heating company located in San Antonio, TX. We offer AC repair, AC replacement and annual maintenance plans.

Categories

heating & air conditioning
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Jan's Review

Service

Will Recommend

Price for Value

San Antonio, TX

Champion AC

Total lack of Customer Service and Unresponsive

**BUYER BEWARE *** AC went out Thur night right before the Memorial Day weekend. Called *Champion AC, and almost 4 hours later a tech arrived. Told him that we noticed no AC and shut the unit off, ... he said " Good because if you hadn't it would have burned out the motor". $269.00 later, he reset the thermostat on 66 and and said let it run to get the house cooled down. The next morning we realized we STILL had no AC. Now, its Friday...and after repeated calls to the office, a tech comes back to the house somewhere near 5PM. He informs us that we now need a motor!!
We call Saturday morning to find out when he is returning to install the motor. We are told its to late to get one from the warehouse, we are screwed until Tuesday after the Holiday weekend. Now its Tues, ... and once again, We call the office for the time the tech will be here. We are told between 3 and 4PM. 6 Days without AC and No priority given whatsoever and they still havent shown up!! BUYER BEWARE, of this company ... if you have disposable cash, call them, if you want "good customer service and a satisfactory job done -DO NOT !!!!!!!!!!!!!!! Did I mention it's been 100 degrees every day of this issue?