I had Champion come out to repair my 1 year old air conditioner. I had the company that installed it come out to look at the unit, and the repairman came out, installed a part that he said should have been installed originally. It took him 10 minutes and he sat in his truck for another hour. We were charged $225 for that visit. A month later it went out again, so I called Champion. Jon came out an found the problem within minutes. The main power wire was extremely loose and was causing the unit to short out, which was tripping the breaker. I was charged $89 and he checked the entire system to make sure that was the only problem. Great Service at a Great Price.