I am currently redoing a rental property and needed a whole new AC and duct system installed. During this process I have gone through various companies and most have been mediocre or just plain awful. So, I took my time and went through companies when getting quotes. Gilbert was very professional when he came for the quote. He was all business and took time really looking at the current system and problem areas. He wasn't your typical "hype" advisor that you usually see. I told him what I wanted, what I needed, and he didn't try to over sale. He took pictures of damaged areas that could use improvement and showed us while explaining how it would be beneficial. The pricing was almost right at what I wanted to spend and Champion was doing more than other companies that were quoting more.
I decided to go with them and contacted Gilbert. I live out of town and called short noticed hoping that I could get the dates I wanted. Gilbert made it happen quick. The day that the work started, I was contacted by the leading technician...Javier. He confirmed all the times and asked if they could start onthe outside before schedule. Both Javier and Brad hard working. They presented themselves very respectful and were professional in manner and appearance.
They job was completed at the time stated. What I was really impressed with was after all the work was completed, a supervisor came out and inspected their work. There were minor changes that needed to be adjusted but nothing major. I appreciated a company that is so concerned about the quality of their work that they send out a supervisor. Most companies are happy with collecting your money and could care less if their technicans are performing well. I highly recommend them. I will also use them again in the future.