I am in the Air Force and just got stationed here in SA. After one month my AC started giving me fits. Not knowing anyone yet, i got online and looked into several companies. After researching the reviews it was evident that all the companies i looked at had some bad reviews with some having more bad than good. Champion AC had very little bad reviews and the ones that were one star had a very good response from the owner. My dad always told me there will always be people in your life that you cannot satisfy. So I have to say my research paid off. A tech named Jesus came out and i thought is was cool on how he always called me Mr. Greg. He found my problem and explained to me that the part he was replacing would get the system back up and running and allow him to further look into my system and insure me that everything else was working fine. He did explain to me that he had a concern about my fan motor but at the time was working. After an hour and a half at my home Jesus left and the unit failed within an hour. I called Champion back out and Jesus' concern about my fan motor was right on. Here is the great part. Jesus called the office and got approval to refund my 299.00 for the first replaced part cause the second was double the first and replaced my fan motor. That was awesome! i highly recommend these guys. I signed up for the preventive Maint. program.