We called Sig Cox over Memorial weekend when our air conditioner went out completely because the company we had a contract with said it would be a week before they could send someone. The gentleman I spoke with was so pleasant and helpful, and even though we were not established customers, he sent Jimmy, a wonderful serviceman over within the hour, and he stayed until he fixed the problem and had everything working fine again. I was so impressed that I have now signed a contract with Sig Cox and I feel relieved to know that I have finally found a company that cares about their customers and takes pride in their work.