This was my first time using Cota's Comfort, but I have known them my whole life. They are really great people. I had them come out and fix the heat pump at my home. It turned out great. They are very responsive, polite, and professional. It is very easy to schedule an appointment, and they are prompt. They finished the job in a timely manner, and I am very pleased with the whole project. They have great customer service, and I would definitely recommend them!