The response time for Tim's Air Conditioning was fantastic! When my air conditioning unit stopped working they arrived at my house within an hour! They were able to get the 24-year-old unit running but it wasn't being consistent! They offered me a loaner unit until I decided on a new unit. I thought that was fantastic! The loaner unit is still working for me as I wait for my new unit which has been ordered. Tim's will be installing the new unit as well as new ductwork for it! I am excited to get this process taken care of. I think their service is great, quick and efficient! I am looking forward to working with them further!