Tim's Air Conditioning

Business Description:

Your Indoor Comfort Professionals

Categories

heating & air conditioning
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Kristen 's Review

Service

Total Experience

Will Recommend

Youngsville , LA

Tim's Air Conditioning

Unsatisfactory

I put in request online Saturday. Service guy called and suggest I schedule a tune up special Monday which was cheaper then a Service call. Said someone would call me back Monday to schedule. I called back myself to schedule and lady told me I couldn’t use coupon offer and she would let the tech I talk to over weekend go out. So I had to wait all morning for him to finish with another customer cause she wouldn’t send out a different tech. He comes out says my regulator is out which is covered by warranty but he has to take all the freon out and warranty won’t pay. My cost is $1200. I had 2 other licensed AC repair men come out. Both say unit will keep about 90% of freon after repair which drastically cuts my cost. Both confirm your guy was taking advantage. I would not recommend you for services.

comments

I would like to personally apologize for any inconvenience you experienced with scheduling your service call @ Tim's.
After reviewing your $79.95 service ticket and personally evaluating what the job of properly removing and replacing an exterior expansion valve requires to insure a satisfactory outcome with a warranty after the repair, I feel the quoted price is fair and inline with industry standards. Again I apologize for your inconvenience and have requested that your $ 79.95 be fully refunded.
Kindest regards, Tim Boudeaux President Tim's AC....

Tim's Air Conditioning commented on 12/04/2018