We were having air conditioning problems, and we called Don't Sweat It Air and Heat, Inc. for an estimate. Luckily, the unit could be repaired and does not have to be replaced. We got other estimates from other companies, but Don't Sweat It is who we are going with. We were highly impressed by the man they sent out. He talked to me like I was a human being, and that is something I really appreciate. He was thorough, and he answered my questions. He was professional, and his whole presentation was wonderful. That kind of customer service will get me every time! Our home warranty company has exposed us to several different heating and air conditioning companies over the last few years, and none of them has even come close to Don't Sweat It. Like I said before, we were highly impressed, and we will definitely get them to do the work!