The service I get from Barrus Heating And Air is great. They are extremely responsive. The person who answers the phone is absolutely wonderful. She makes me feel confident that I will be taken care of. She listens carefully and makes sure to send someone out right away. The last time I called, they were here before eight o'clock the next morning. I can't say enough good things about them. My only complaint is that they do not have twenty-four hour and weekend coverage. There's someone there on Saturday morning, but after that, everything has to wait until Monday. And of course, problems always crop up on the weekends! I'm a New Yorker and am used to twenty-four service for everything. Even so, I wouldn't ever use anyone else. Barrus Heating And Air installed my unit originally and they know what they put in and they know me and my house. Barrus Heating And Air is the best company and I will continue to use their services!