Business Description:
We are a licensed full service Heating and Air company based in Summerville, SC. We have been proudly serving the tri-county since 2009
Categories
heating & air conditioning
Barrus Heating And Air
100 Old Trolley Rd o, Summerville, SC 29485, USA
(843) 871-1030

Service

Total Experience

Will Recommend

Ali E.

Daniel Island, SC

Barrus Heating And Air

I Will Never Use Them Again! Canceling Maintenance Agreement!

I have a maintenance contract with Barrus Heating And Air. Recently I have had trouble with my air conditioning unit. When I first contacted them they told me that it would cost $150.00 to fix the issue but when my credit card was charged it showed that they had charged me $200.00. While the technician was inspecting the unit he told me twice what the issue was and I explained to him that I was no mechanic that I did not understand what he was saying and to just fix the problem. He got angry with me and left. I called the office again and asked them why they charged me $200.00 when the first time I called it was $150.00, and let them know that the problem was not fixed that the technician got angry and left. I also have a maintenance agreement with them and I am canceling that as soon as I can. I never want to deal with Barrus Heating And Air again. The technician did not need to get upset with me and he should have taken the time to fix the issue that he was called out to do.