Barrus Heating And Air

Business Description:

We are a licensed full service Heating and Air company based in Summerville, SC. We have been proudly serving the tri-county since 2009

Categories

heating & air conditioning
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Kimberly's Review

Service

Total Experience

Will Recommend

Charleston, SC

Barrus Heating And Air

Not Recommended

I signed up for a yearly service contract with Barrus Heating and Air. They were to look at my air conditioning system and help fix it, so it can run throughout the summer months. I paid a year in advance for their services. Unfortunately, they did not inspect it correctly. They had come up with a fix that would cost five thousand dollars. I ended up having my unit inspected by another company, who only charged me $150. Their leasing plan was also not explained correctly. They came highly recommended, but all they wanted was to just take my money. I would never recommend them to anyone.

comments

Sorry for your bad experience. It's our policy to recommend new equipment with units older than 10 years old that are leaking refrigerant. The older refrigerant your system has will no longer be produced after next year and we would hate for a customer to unknowingly invest in repairing the old unit when it will not be servicable in the near future. We did provide you with a repair estimate and would've been happy to top the system off. If you have any further concerns please give us a call so we can assist you further.

Barrus Heating And Air commented on 07/12/2018