We had A/C difficulty during a family visit to our condo in Florida. Southern Comfort responded exceptionally promptly when called for which we were grateful since at that point we were due to fly home in less that three days. Southern Comfort stayed on the job, moreover, even though it was a very tricky repair, until everything was in perfect working order. It was a wonderful feeing knowing that we could go home in full confidence that the A/C and our condo would be fine when we next vacationed in Naples.