These guys are great. Hit my big 3 expectations right on the nose.
1) On-Time - My tech was waiting at my business when I got there to open @ 8am.
2) Honesty - The tech actually talked me out of a same day repair I thought I needed. The tech explained that my systems at my business are ok right now. He told me we can wait until absolutely needed to perform the repair with no adverse reactions to my unit. That's trust earned.
3) Service Oriented - The tech was knowledgeable, performed his duties thoroughly while being mindful of his time, and was not a salesman dressed as a technician.

I won't use anyone else ever again fro my home or business......Thanks to Steve and the owner Zach for keeping me cool!