A classic case of buyer beware. They seemingly run a home warranty scam. SA Plumbing will come out and identify a problem that they know the warranty company won’t cover and go through the machinations of getting the claim denied. Within minutes they’ll present an array of full-price options for the repair. They know the home warranty company will not call another provider to offer a second opinion for a covered item, so you’re locked into dealing with them unless you have the presence of mind to understand how the scheme operates. Unethical tactics prey on unsuspecting customers. When I called SA Plumbing to inform them that I detected the unscrupulous scheme, the employee did not deny it. Very poor service all around. Buyer beware.