I was hit while riding my motorcycle to work, I called Frank's Office looking for advise and Frank actually left his office and came to the scene to check on me. He helped me gather all the necessary paperwork and took pictures. throughout the entire case Frank kept me informed and helped me every step of the way. He helped me find some great doctors, gave me advise when the isnurance company tried to $@!#% me around with the property damage, and always kept me informed on what was going on. I am very pleased with Frank and referred my own family to Frank and the Vanguard team. I would recommend it to anyone who truly needs help.