Initially I started my claim with another law firm. They were not very helpful and told me I called too many times and that too many times equalled twice a day a few times a week to get an update. I met with Frank at the recommendation of someone. I explained my case to him, he had many answers that were spot on. He was professional, friendly, and knowledgeable. He was very honest and upfront. I hired him on the spot after our interview. My case was difficult as it was not previously handled correctly. Within 2 months of hiring Frank Marsalisi my case was settled and I received my settlement. I highly recommend him. If you are having issues with another law firm you can call him and he will listen and recommend even if you do not hire him. He is truly about helping which is very rare in this day and age. Frank's staff; Carmen, very knowledgeable as she was previously on the other side, and his other assistant Kateryna was quick to respond to emails. I love this law firm, this team. Definitely a must have!