Things Drastically Changed This Year
I have been renting a storage unit from Barr Storage & Warehousing for five years. This year, there have been a couple of issues that have recently happened. I have always paid my storage rent on the third of every month because that is when I get paid. I have been doing this for as long as I have had this rental unit. This year they raised the rent and did not notify anyone. They also charged a late fee for the payment being received on the third instead of the first of the month. I have been in to speak to Kelly regarding this issue. I let her know that I don't mind the rent increase, but I do mind that I am being charged a late fee every month because I cannot pay on the first. This had never been an issue in the past, and I don't understand why now it has become an issue. I need them to understand that I do not receive any money until the third and I need for my payment due date to be what it always has been, the third of every month! There were never any issues with them or the storage unit itself until this year.