The service we received from Fancher Appliance, Inc. was good. I'm satisfied with what they did. They put a part in the furnace and fixed the thermostat and now it's working fine. I'm very happy with them. We've been working with them for a long time. They installed our hot water tank and our furnace. This is the first time we've had a problem with the furnace. The repair man was very nice. He did a good job and I would call them again if I needed work done on the furnace or the hot water tank.