This was my second time using the services of Fancher Appliance and I have had very good experiences with them overall. Most recently my furnace broke down when it was very cold weather and I had to call them. Their technician came over really quick. He had to replace a control card, and I highly appreciated that he did such a quick job. He actually had a replacement with him, which is not typical of many companies, because our furnace needs a very specific kind of thing. He did a really good job and he took very little time. He was professional and efficient.The furnace has been running great since then. I've been really pleased with their prompt service, that they came fast and was able to fix the problem without any hassle.