All went well except the total cost which surprised me. Last time I had a furnace igniter replaced was 2001 and it cost $87. This time the cost was $369; can't imagine inflation accounts for such a difference. The igniter part itself can't be all that expensive; looks to be rather simple & common item. Service guy was efficient, took care of problem very fast. Wish I knew brand & model of furnace but apparently it was not known by service person (no labels on the furnace)