Sometime during the late hours of March 13 or early morning hours of March 14, our heating system quite operating. It was 63 deg in the house when we woke up on March 14.

I called Crossville Heating and Cooling immediately, explained the situation and they immediately dispatched a service tech. He arrived within a half hour and diagnosed the problem as a faulty induction motor.

They had to order the part, which arrived on March 15 and our heating system was operational again within about 52 hours.

We have never had such timely service as this. We greatly appreciate the folks at Crossville Heating and Cooling!