I am new to the area and when I mentioned needing an HVAC service provider, a neighbor recommended Crossville Heating and Cooling. The ladies in the office made it so simple to make an appointment and were very friendly. They sent out a technician, Chris, to clean out my air ducts. He was on time and did a very thorough job. I was so happy with the experience that I scheduled an appointment in December for them to do a service check-up on the furnace.