Felt like I was being taken seriously right from the start. I am about a 7 handicap but have never experienced anything like this before and never knew the meanings behind the numbers. Grant walked me through all of them and was super easy to talk to - never felt like any of my questions were bad and felt open to being honest with him on clubs I liked / didn't like. On the flip side, I appreciated him being honest with my on clubs he did not like right away. Overall awesome experience that I would recommend to anybody serious about improving their equipment.