I was not pleased with Island Heating & A/C. They were supposed to install a whole house generator for me but did not. They came out and gave us an estimate and explained it would be a couple of months before they could do the work. I gave them two months and called to check on the progress. I was told there was only one installer, and he was on vacation. I gave it a week and called back. He explained he had not gotten the permits. He was going to call back and tell me when he would do the install. He didn't get back with me. I called and told them to forget it; I was tired of waiting. They had been recommended to me by a neighbor. I knew they had done a good job, and that is the reason I cave them a call. I won't be calling them back.