We moved to Washington State about a year ago. Some things with the inspection weren't done accurately and we soon discovered we needed help with the air conditioner. I looked online and found American Refrigeration Heating & Air Conditioning Co. Mike from American Refrigeration is absolutely fantastic. He made multiple trips to take care of the air conditioner. Then I asked him to look at our three gas fireplaces. He inspected them, along with his junior associate, Josh. Mike was completely honest about the damage done to one of the fireplaces and so at my urging, he completely disconnected that fireplace from the gas pipe until it could be fixed. He told me he would have to do some research for parts to fit that model. That was nine months ago and I haven't heard anything. I called every few weeks in the beginning but the person who answered the phone was curt with me. She said they were busy and would get to it when they could. I was a little confused about her attitude towards me since I hadn't been aggressively pursuing the repair. I am a little concerned that as time goes by the parts might become unavailable. But I've decided to take that project in another direction. I love Mike and Josh and would definitely use American Refrigeration Heating & Air Conditioning Co again for regular maintenance.