From beginning to end, Dennis and Brian were very professional in the installation of our air conditioning. Brian’s initial visit gave a breakdown of the system and its cost during the visit. He wore coverings over his shoes! After measuring our rooms, windows, checking insulation, and circuit panel he used a computer to recommend the BTU’s we needed. All of our calls with questions were promptly answered. The work was scheduled quickly and they showed up on time. Their electrician, John, did an extra job for us while wiring the AC system. They took care not to disrupt our household while working throughout the house and outside. It took a day and a half, but before they left, Dennis made sure we knew how to operate the system with the remotes and reassured me that if I forgot and didn’t understand the manual, they were just at the other end of the phone. The house and property were free of debris from installation when they left.
My husband and I highly recommend Broad Brook Heating and Cooling for your needs. We understand why they are a Diamond dealer with Mitsubishi!