I had an excellent experience with Broad Brook Heating & Cooling Inc. Most recently, the staff came out to perform a service cleaning for my HVAC unit. I would definitely recommend this company to other people. I have been using them for about five years, and I would be happy to do business with them in the future. The technicians are always professional and easy to communicate with. The entire job went well, so I would rate the service as five out of five stars!