I think that Tri County Climate Control tried their best. There was a problem with the furnace switch, and they identified the problem but were unable to fix it--but they did offer a way to fix it for a fee.

That was our first time using the company, and the timing was pretty good. I called and talked with them, getting through to them right away--so that was pretty good. As far as their coming to the house, it took about a week from the time we talked. The guys seemed very nice and willing to do what needed to be done.