Business Description:
Categories
cruises & tours
The Advantaged Yacht Charters & Sales
1800 Purdy Ave, Miami Beach, FL 33139, USA
(305) 358-0745

Service

Total Experience

Will Recommend

Maurice M.

Atlanta, GA

The Advantaged Yacht Charters & Sales

The Best Yacht Experience Bar NONE!

The Advantaged Yacht Charters was hands down the best yacht rental experience I have ever had. My initial meeting with Eric Perez was exceptionally professional. I had A LOT of questions. He provided pricing, options, special requests, and even made suggestions to help me save money on the rental. We must have emailed 8 times and spoke 6 times prior to the day of the event. Every time he was just as diligent, professional, and provided me all of the information requested in a very "easy to understand" manner. I was then transferred to a manager named Jessica that was also extremely professional as well. She's "no-nonsense" and get it done! Definitely what you want when your putting up the type of cash to rent a yacht.

I actually rented 3 yachts for the same day for a wedding anniversary experience for the entire wedding party and additional friends. I received the contracts 3 weeks in advance, took my time to go over them in detail, and was provided answers to all questions.

The day of the trip I was given Madam Captain Jose and Elizabeth (Yacht #1), Captain Addison (Yacht #2) , and Captain Kevin and Soraya (Yacht #3).... All of the captains and crew were extremely professional, but also VERY fun! Captain Addison is hilarious and everyone loved him! All of the captains and crew made everyone feel comfortable, were very good-looking ; ) personable, and just made the experience that much better! My wedding party really loved this crew and we will be requesting these same individuals next year!

We traveled to Nixon Sandar about 45 mins from the dock, and spent the day between there and just cruising on the water and seeing Miami from the ocean.... Beautiful. The yachts were immaculate by the way! We rented 2 Blue Rays and a Vendetta!

I received an email bill about 24 hours later and I was happy to see NO hidden fees and NO surprise charges! I was really worried about that because you just never know... I have heard horror stories. Everything in my bill was is as described in my initial meeting and I was charged the exact amount I was told. #Wonderful

All in all I must say this experience surpassed all expectations and was one of the best customer service experiences I have ever had in my life. I have never filled out a TripAdvisor review or any other review for that matter... But when you receive customer service like this, I have to give kuddos! Absolutely Phenomenal.

Hope this helps someone searching : )

- Maurice Morgan