A professional, friendly staff made for a good experience. The salesman and roofers were very competent, hard working, and had customer concerns at heart. The salesman was able to direct me to independent sources of information and helped me research the attributes of an aluminum roof without a lot of pressure. Roofers cleaned up after themselves and were pleasant to have around. My new roof looks great and I feel it was the most green way to go since the aluminum was from recycled cans of the U.S. and will last far longer than shingles and be rust free. Although expensive, the long term value is there.