I just have to start out by saying that James over at Hearing Masters has been really great to me. He has offered to help me get some new earphones to further assist me in understanding what people are saying when there is a lot of extra noise around, such as other people conversing. He has really worked with me and has fit me with some really fantastic ear pieces. It has been a real pleasure dealing with him and I would definitely recommend James and Hearing Masters to anyone who is looking for some more help hearing.