I had a small problem with iPhone connection
My phonak hearing aids stopped pairing with my iPhone. James Steele saw me within a few hours of my calling - pressed the right button and phone and aids re-connected. Always a smile, always patient and helpful. Read More
Superb service...great products...competitive prices
I was referred to Hearing Masters about 10 ago and have been totally satisfied since then. James and Debra are very knowledgeable about the products they offer. Their service is unmatched...if you're looking for hearing aids, Hearing Masters is THE PLACE to go. Read More
Satisfied Customer
The other superlative reviews of Hearing Masters (HM) are justly deserved. My Phonak Naida Q90 hearing aids are 5 yrs old. Phonak does not service their aids after 5 yrs. Repair service in Arlington was prohibitively expensive. HM reconditioning price is very... Read More
Excellent Professional Service
I have been using Hearing Masters at Montfort Lane in Dallas for about two years. Working with James over that time to get the hearing aids that work best for me has been a pleasure. I first went to Hearing Masters to replace an older instrument that was not... Read More
I Had A Positive Experience
I have been going to Hearing Masters for about 2 years. I like how they are conveniently located by my house. The communication process is satisfactory. James Steele is a good guy who is very experienced and straight forward. Within a few visits I got what I was... Read More
Competitive prices and very responsive.
Hearing Masters are always very responsive, I've been using them for a while for a couple of years and I think their prices are very competitive. I've always been dealt with in a very professional matter, so, the customer service is what it should be. Read More
Very helpful and they understood my problems
I thought James was pleasant and answered all my questions, and the price for the hearing aids was reasonable. I had used other companies and Hearing Masters was comparable to the other people I'd used. I went there for new hearing aids--my third set. I liked my... Read More
James is great
I just have to start out by saying that James over at Hearing Masters has been really great to me. He has offered to help me get some new earphones to further assist me in understanding what people are saying when there is a lot of extra noise around, such as other... Read More
Good job
Hearing Masters did everything I needed done promptly, and I was very pleased. I needed someone to match a low price I had gotten elsewhere, and James did match that price--and that's why he got my business. I was pleased. Read More
High Quality and Great services
I needed an affordable hearing aid and Hearing Masters provided this to me. Their prices are superior to anyone else in the area. I was impress with Jame's professionalism and willingness to help me. He's honest and very creditable. Read More
They are truly the best!
Hearing Masters gets the top rating in my book. I've been to several hearing centers and Hearing Masters have been excellent in every aspect. Debra and James are wonderful people and I can't recommend them enough. Everyone who works there is very patient and works... Read More
Quality Sound & Quality Service!
James and staff at Hearing Masters were Great! I am a tough hearing aid candidate as I have almost perfect hearing in my right ear but significant loss in my left due to an hole in my ear drum. I had been to several other hearing aid places (ie Costco, Sams, and a... Read More
James is the Sewell of hearing instrument service
Every little issue is addressed in a very timely and specific way. James is terrific. I would not buy anywhere else. Read More
One Word: Integrity
Our 15 plus years of service from hearing masters has been wonderful. My wife, mother and father have been the beneficiaries of Hearing Masters quality product, fair pricing, and integrity in servicing their hearing needs. Hearing Masters truly have the client's... Read More
Very satisfied and pleased with service.
I have been going to Hearing Masters for 6 years. From the fist visit with James Steele I have been very satisfied , He has been wonderful and very caring and capable to fix whatever problems I have had. There have not been many. His staff is most helpful and so... Read More
Outstanding service and support at great prices
I have had hearing problems for many years, and used a number of audiologists. Several years ago I discovered James and Hearing Masters. They are the best in all respects. Super service, support and product lines at great prices. I am recommending them to anybody... Read More
My experience has always been great.
We have been using Hearing Masters for 34 years. We have had trouble with some hearing aids, but it has not been their fault and the aids had to go back to the manufacturers. Overall, they have been nice to work with and they are always happy to help us with what... Read More
Helpful and Friendly
Hearing Masters has been extremely helpful. They're definitely friendly and explain everything, so I'm never in the dark. I just wish it was easier to make payments. I basically have to make the payments in person and that is difficult. Read More
I'm very happy with them.
Hearing Masters has done everything I've asked them to do. There are other places to buy hearing aids but Hearing Masters is by far the best place I've been to. James Steele is the person who has made all the difference for me. Read More
Service above average!
I first came to James about four years ago since then I have had issues from my dog chewing on my hearing aids to taking a shower with them in by accident. This is my second set and based on the service and attidude that Mr. Steele brings, I will never go anywhere else. Read More
