It's clear what you're getting, and they're good at it. Cabinets identical to what you can get from big-box stores at a discount. Unlike the big-box stores it is your responsibility to get to know the catalog of options, and identify exactly what you want. That does take some work. But in the end, you can get exactly the right thing for you, at a pretty good discount. The service around the order, including prep, payment, delivery, and follow-up was terrific. We had a couple of roll trays that had damaged hardware during the delivery and got replacement hardware within a week. Definitely recommend and would order again.