I take my dogs to Dogonefun Chicago because they do grooming for special needs dogs and I have two that are special needs. Dan is very, very good with my special needs dogs and he really does a great job with the grooming. In the past it seemed like there was quit a bit of a wait for them to answer the door when you rang the bell to let you in but they since have fixed that issue, along with one person who I found is no longer there. Things have been better and I'm happy that these two issues have been resolved. I do think that their special needs service grooming is terrific and I would recommend anyone with the same take them to Dan.